Privacy Policy

Privacy Policy

This Privacy Policy describes how Custokraft (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone
  • Cookies and browsing behavior on our site

When you make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number

For custom products, we may also collect:

  • Uploaded images
  • Custom text or design inputs

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you (order updates, support)
  • Personalize your shopping experience
  • Improve our store and services
  • Send promotional offers (only if you opt-in)

3. Sharing Your Information

We share your information with trusted third parties to help us operate our business, such as:

  • Shopify (store platform)
  • Payment gateways (Razorpay, Paytm, etc.)
  • Shipping partners

We do not sell your personal information to third parties.

4. Cookies

We use cookies to:

  • Improve site performance
  • Remember your preferences
  • Analyze traffic and behavior

You can disable cookies through your browser settings.

5. Data Retention

We keep your information for our records unless you request deletion.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To do so, contact us at: contact@custokraft.com

7. Security

We take reasonable precautions to protect your personal information and ensure it is not misused, accessed, or disclosed improperly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

Email: contact@custokraft.com
Store Name: Custokraft